Privacy Policy

At EchoWI (EchoAI Global S.L.), we are committed to protecting your personal data. This policy explains how we process data on https://echowi.ai.

1. Data Controller

EchoAI Global S.L., with VAT ID B22997035 and registered office at Calle Espronceda 40, 28003 Madrid, Spain.

2. Information We Collect

• Identification data (Name, email, company name).
• Commercial and billing data.
• Usage data (IP address, browser info, logs).

3. Purpose and Legitimacy

We process your data to provide our SaaS services (Contractual performance), manage billing (Legal obligation), and send updates (Legitimate interest or Consent).

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., invoices are kept for 5 years).

5. Sharing of Data & International Transfers

We may share data with service providers like Stripe (payments) or hosting services. Some providers (e.g., Cloudflare) may be located outside the EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.

6. Your Rights

You have the right to access, rectify, or delete your data. To exercise these rights, email us at contact@echowi.ai. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).